Every work of art is shipped via UPS, FedEx or Collissimo. For security purpose, the frame has no glass.
Please allow 7-21 business days from the date of order to your delivery date. If the order is urgent, contact us
Once your order is shipped, you will receive your tracking number.
Make sure you include your phone number with your order so that the carrier can contact you if necessary.
Please note that buyers are responsible for any and all duties and customs charges that may occur.
If an option is not currently available for your international order, please contact us with your shipping address and we will set it up for you. contact us
Returns & Exchanges
In the unlikely event that your order is damaged during shipping, you will receive a full refund or replacement if you provide all of the original packaging for the shipper’s inspection.
The refund will be issued by the shipper and not marie sand.
Returns or exchanges of original works of art welcome if they are:
Returned within 7 days from the date of delivery.
Arrive in the same exact condition as when they left.
Include all original packaging.
If originals arrive after 7 days from the date of delivery, you will not be eligible for a credit and you must pay for shipping back to the original delivery address.
Credit cards, debit cards and PayPal payments are accepted.
Please note that you don’t have to open a paypal account to pay with your credit or debit cards. Once directed on paypal, just click on pay with my credit or debit card.
If you want to wire funds or pay by phone with your credit card, please contact us